Privacy policy.

Last updated: this policy describes the website at https://www.presso24.com. The Presso mobile app has its own policy, published on its store listing.

What we collect

This website has no login and no checkout. The only personal information it collects is what you type into the callback form:

• Your name and 10-digit phone number (both required, so we can call you back).
• Your area or pincode, chosen service and preferred time slot, if you provide them.
• Any note you choose to add.
• The page you submitted from, and any campaign (UTM) parameters in the URL, so we know which channel brought you.

How we use it

Solely to call you back about garment care, and to schedule a pickup if you want one. An agent contacts you within 15 minutes during 9am–9pm, every day. We do not sell or rent your details, and we do not share them with advertisers.

Where it goes

Submissions are stored in Presso’s own systems and an alert is sent to the operations team so someone actually picks up the phone. If our primary system is briefly unreachable, the request is forwarded to an internal messaging webhook instead, so your request is not lost.

Cookies and analytics

We do not use advertising cookies or third-party trackers on this site. Your browser stores a single flag (presso_welcomed) in local storage so the welcome message is shown only once. You can clear it at any time from your browser settings.

Retention

Callback requests are kept while they are commercially useful — to service your order and to follow up. Ask us to delete yours and we will.

Your choices

Write to info@presso24.com to see, correct or delete the information we hold about you, or to ask us to stop contacting you. We will action it.

Contact

Presso Enterprises, Navi Mumbai, Maharashtra, India · info@presso24.com · +91 88286 76480